Privacy Policy

Healthcare Cost Research Group’s primary mission is to obtain cost information related to healthcare activity. Individuals entrust us with information of a personal and confidential nature and therefore, we recognize that many visitors and users of this Web Site are concerned about how we treat that information. This Privacy Statement, which may be updated from time to time, has been developed to address those concerns by informing you about Healthcare Cost Research Group’s practices in collecting, using and protecting such information.

Your use of this Web Site indicates to us that you have read and accept our privacy practices, as outlined in this Privacy Statement. If you have any questions or concerns regarding this Privacy Statement, please contact: [email protected]

This Policy applies to any personally identifiable information about you (“Personal Information”) that you may provide to Healthcare Cost Research Group when using any of our websites; or sending us information by email, mail, and/or fax; or speaking with one of our representatives on the phone.

When you visit our Web Site, you may provide us with two types of information: (1) personally identifiable information that you knowingly choose to disclose, which is collected on an individual basis, and (2) general user information that does not contain personally identifiable information, which is collected on an aggregate basis as you browse the Web Site. In some cases, if you choose not to provide us with requested information, you may not be able to access all of our Web Site’s content or services.

Personally Identifiable Information You Choose to Provide.
We may ask for certain personal information from you for the purpose of healthcare cost research. We collect Personal Information in the following ways:

Initial Contact Information: If you indicate an interest in participating in a particular research study, you are asked to contact us by clicking on the “Contact Us” link and submitting your name, phone number and e-mail address, which we retain on file, so that we may contact you to learn whether you satisfy the criteria for that particular study. We may retain a record of users who have contacted us in order to respond properly to questions or concerns and for purposes of future communications unless you do not qualify for a particular study and indicate to us that you do not want to receive any future communications.

Medical Information: If you satisfy the criteria for that particular study, we request medical information sent via email, fax, or mail. We respect the privacy of our participants and will never ask for their date of birth, social security #, health insurance policy #, claim # or any other personal information. We prefer the patient to mask or black out such personal data with a felt tip or other marker before sharing cost data with us. The only personal information we will ever need is your name and email or mailing address to send you payment for your participation. The health cost information that you provide us is summarized for computational purposes only.

Your information is secure and will never be shared or sold with third parties. Healthcare Cost Research Group does not publish, nor make public any of your information, which of course includes information that will compromise the identity nor the security of our research participants. Our employees, agents and contractors who have access to personally identifiable information are required to protect the information in a manner that is consistent with this Privacy Statement.

Non-Personally Identifiable Information We Collect.
Cookies/ Web server logs: Similar to other commercial Web sites, our Web Site utilizes standard technology called “cookies” and Web server logs to collect information about how our Web Site is used. Cookies are a feature of Web browser software that allows Web servers to recognize the computer used to access a Web site. Cookies are small pieces of data that are stored by a user’s Web browser on the user’s hard drive. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web Site, and the Web sites visited just before and just after our Web Site. This information is collected on an aggregate basis. None of this information is associated with you as an individual.

You can, of course, disable cookies on your computer by indicating this in the preferences or options menus in your browser. However, it is possible that some parts of our Web Site will not operate correctly if you disable cookies. You should consult with your browser’s provider/manufacturer if you have any questions regarding disabling cookies.

If you visit our Web Site and volunteer personally identifiable information, you may modify, update or delete such information at any time by clicking on the “Contact Us” link and sending us an e-mail. You should be aware, however, that it is not always possible to completely remove or modify information in our databases.

Privacy Protections for Persons Under the Age of 18
We do not collect or maintain information on our Web Site from those we actually know are under the age of 18, unless it is provided to us by the persons legal guardian, nor is any part of our Web Site targeted to attract anyone under 18. We request that all visitors to our Web Site who are under 18 not disclose or provide any personally identifiable information. If we discover that a minor under 18 has provided us with personally identifiable information, we will delete that persons personally identifiable information from our records.

Data Security
We take reasonable steps to maintain the security of the personally identifiable information that we collect, including limiting the number of people who have physical access to our database servers, as well as installing electronic security systems that guard against unauthorized access. However, no data transmission over the Internet can be guaranteed to be completely secure. Accordingly, we cannot ensure or warrant the security of any information that you transmit to us, so you do so at your own risk.

Consent to Transfer
This Web Site is operated in the United States. If you are located outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By using our Web Site, participating in any of our services and/or providing us with your information, you consent to this transfer.

This Web Site may contain links to third party sites. Please be aware that Healthcare Cost Research Group is not responsible for the privacy practices of any third party sites. Please also be aware that the privacy policies of other sites may differ significantly from the privacy policy of this Web Site. Therefore, we encourage our users to read the privacy statement of each and every Web site that collects personally identifiable information. This Privacy Statement applies solely to information collected by this Web Site.